kleine freiheit in front of oevelgoenne

Buy tickets always and everywhere

Buy your ticket quickly and easily online or via our friendly service center. On most days, there will be tickets available on location at our ticket counters. However, especially in the high season there may not be any tickets left for sale, so we recommend to book in advance either online or via telephone.

Book online

Book online - the most relaxed and easy way to get your tickets for a trip to Heligoland. Choose your favourite seats and simply pay by bank debit or by credit card (MasterCard and VISA accepted) and you will receive your eTicket via email. Special trips can't be booked online.

Follow this link for Online Booking

Book by telephone

Our friendly and competent staff in the FRS Helgoline center will gladly assist you in booking your perfect trip to Heligoland, Germany's only island in the high seas. The phone number is

+49 461 864-608

You can pay by bank debit or by credit card (MasterCard and VISA) here, too.

Ticket offices

You can get your ticket for FRS HanseFerry at different places around St. Pauli-Landungsbrücken:

  • In the FRS Helgoline / FRS HanseFerry office, Brücke 3/4, St. Pauli-Landungsbrücken
  • At the tourist office, by the parking area, St. Pauli-Landungsbrücken (from 13th April)
  • At the tourist office for harbor trips, Brücke 10 (waterside), St. Pauli-Landungsbrücken (from 13th April

At the ship

You can of course purchase a ticket easily and spontaneously at the ship, too. Find us at Brücke 8/9.

Unsere Service-Zeiten für telefonische Buchung und Auskunft

Tag Zeit
Montag - Donnerstag 08:00 - 17:00 Uhr
Freitag 08:00 - 14:00 Uhr

Bitte beachten Sie, dass E-Mails nur während der oben angegebenen Zeiten beantwortet werden können.